CUSTOMER EXPERIENCE OFFICERS

NUESTRO CLIENTE

We are looking for passionate and self-motivated professionals to join our Customer Experience Team.

Funciones:

  • Deal with clients’ inquiries via live chat, email and telephone.
  • Perform personal clientele analysis and taking actions as required.
  • Handle client inquiries appropriately and ensuring that high level service is provided.
  • Promote available products and services to clients.
  • Develop and maintain excellent relationships with prospective and existing clients.
  • Cooperate effectively with other departments as required.
  • Contribute to team effort by achieving targeted results.

 Requisitos :

 REQUISITOS INDISPENSABLES:
  • University degree in Administration, Accounting, Economics, Industrial Engineering or related fields.
  • Work experience in Customer Service (Face to Face or Call Center) or Sales of Intangible products.
  • English language, advanced or native level.
  • Ability to multi-task and maintain a high level of organization.
  • Excellent communication and interpersonal skills.
  • MS Office, intermediate level.

Competencias:

  • Trabajo en equipo.
  • Planeamiento.
  • Manejo de tiempos.
  • Seguir procedimientos.

Beneficios:

  • Remuneration S/. 2,580.00 soles + Commissions.
  • Entry in the general payroll with all the benefits according to the Law.
Lugar y Horario de Trabajo:
  • Rotating Schedule (Changes can be applied according to EU DST)
  • Hybrid Work (Progressive on-site return)
The reception of the cvs. must be in English.
Interviews will be conducted in English.

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